*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Function / Title PRODUCT SPECIALIST SALES (LC/ RAQA / VRV) Job Family SALES FLSA Designation Exempt Last Updated April 7, 2022 Position Summary The Product Specialist will lead their focus area (i.e., light commercial, ductless, or VRV products) and serve as the individual to manage and coordinate engagement and accomplishment of the division sales objectives with Company Owned Distribution (COD) & Distributor Channel Partners. The product specialist will be the Division resource for supporting the product line and growing sales. Position Responsibilities May include: &bull; Responsible for coordinating engagement and accomplishment of division sales objectives with COD & Distributor Channel Partners. &bull; Act as Division Product Champion to assist in developing COD & IND product sales opportunities of his/her focus area as assigned. Help to support product team as it develops and work closely with the product applications resource (e.g., VRV and AER group). &bull; Oversee and be responsible for meeting division objectives for the specific programs (e.g., VRV Pro) that are part of the specialist's focus area. &bull; Provide resources and promotional support to fully engage TSMs to sell the focused product (both COD & IND) &bull; For VRV Product Specialist only: Guard against COD or Distributor channel partner from violating the VRV Channel Policy. Reinforce that all VRV installs are performed by properly trained contractors and per Daikin installation instructions. &bull; Serve as additional sales & training resource to COD, IND channels. No support of REP channel for this role. &bull; Perform additional projects/duties to support ongoing business needs as required by the DBD Nature & Scope:<ul> <li>Is recognized as a subject matter expert in job area </li> <li>Manages large projects or processes with limited oversight from manager </li> <li>Coaches, reviews, and delegates work to lower-level professionals </li> <li>Problems faced are difficult and often complex </li> </ul>&bull; Note: The Product Specialist will focus on division sales related to inverter (Daikin, Amana, Goodman brand), light commercial (LC), RAQA (ductless), or VRV as identified by the hiring manager. &bull; Cultivates sales competency through training, coaching and support for COD and Independent Distributor TM's Knowledge & Skills: &bull; Prior experience managing multiple projects simultaneously &bull; Prior experience in application of the specific product assigned to you &bull; Excellent verbal and communication skills including public speaking, presentations, and negotiation skills &bull; Ability to develop effective communication pieces (price pages, sales support documentation, submittals, written memos etc.) &bull; High level proficiency with Microsoft Office 365 programs, Excel, Word, Power Point &bull; Able to generate and read reports as required &bull; Excellent organizational and time management skills &bull; Competitive industry knowledge &bull; Ability to apply strong work ethics and integrity on the job Experience: &bull; A minimum of 10 years related experience &bull; Prior HVAC; commercial and ductless product HVAC industry experience Education: &bull; Bachelor's degree preferred, will accept industry experience in lieu of degree People Management N Physical Requirements / Work Environment &bull; Must be able to perform essential responsibilities with or without reasonable accommodations &bull; Overnight travel, approximately 25-30% per month possibly more as required Reports To: Director, Business Development Pay Range - $103,000.00 to $128,750.00 The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1

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Product Specialist Sales

May include: &bull; Coordinate e-Commerce projects within company's project system and ensure that all projects follow a defined project process &bull; Explore and suggest new or improved internet marketing 'best practices' and revenue/profit generating activities, when assigned &bull; Become knowledgeable in the company's products, specifically in assigned areas of heating and air conditioning parts, supplies, accessories, and equipment, in support of the company's goals &bull; Manage heating and air conditioning equipment parts, supplies accessories, specific to customer type or region, within the CMS/customer specific price books to ensure customer receives applicable content and improves sales mix &bull; Provide project/activity reports and updates to supervisor, as requested &bull; Meet with company personnel, as required, to support regular operations &bull; Participate in additional projects to support ongoing business needs Nature and Scope &bull; Takes direction from lead &bull; Works within well-defined instructions &bull; Works within knowledge &bull; May provide direction and training to others Knowledge and Skills &bull; Intermediate to Advanced level skills in Microsoft Office (Excel, PowerPoint, Word, & Outlook) &bull; Experience with Mincron or another commercial ERP system &bull; Experience with e-Commerce software platforms &bull; Attention to detail and effective problem-solving skills &bull; Effective organizational and time management skills &bull; Good verbal and written communication skills including interpersonal skills &bull; Ability to maintain confidentiality and professional decorum &bull; Ability to work and communicate effectively with others across levels and functions of the company, and collaborate and establish strong working relationships with peers &bull; Ability to apply good judgement, strong work ethics and integrity on the job Experience &bull; 3+ years progressive business or sales experience Education &bull; Degree in business, accounting or related field from an accredited college or trade school &bull;Must be able to perform essential responsibilities with or without reasonable accommodations. Reports to: Director, Communication The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

E Commerce Category Manager

May Include:<ul> <li>Installation & troubleshooting of fireplaces</li> <li>Courteous and effective communication, verbal and text/email, with external customers and internal Williams staff</li> </ul> <ul> <li>Consistent completion of jobs/tasks in accordance with manager and/or trainer instruction regarding installation and operations processes and procedures</li> <li>Confirm installation requirements by reading and understanding manuals, codes and other related materials</li> <li>Utilization of electronic scheduling system using a smart phone or tablet</li> </ul> <ul> <li>Other jobs and responsibilities as may be assigned by Installation Services Manager; GM of Hearth Products or other senior level management.</li> </ul> <ul> <li>Follow standard operating procedures, established work processes and Company policies</li> <li> Perform additional tasks as required </li> </ul>Knowledge and Skills:<ul> <li>Use of tools including, but not limited to, hand tools, powered tools</li> <li>Use of ladders, scaffolding, lifts, harnesses (when required) and other apparatus to reach elevated areas including, but not limited to roofs, chases and attic areas</li> <li>Work with materials and merchandise including manufactured fireplaces, wood and cast mantels, natural stone surround material, metal venting, sheet metal and gas line</li> </ul>Requirements: <ul> <li>Ability to exert up to 75lbs of force when moving heavy product</li> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. </li> <li>Valid driver's license and be insurable under company insurance policy</li> </ul> <ul></ul>Schedule<ul> <li>Typical workdays are Monday-Friday</li> </ul>

Installer Williams

<ul> <li> Review recent incidents and emergency response actions. </li> <li> Review and participate in worksite inspections/audits and implement improvements if needed. </li> <li> Review results of occupational accidents and incidents resulting in injuries, illnesses or exposure or hazardous materials. Make suggestions to management for the prevention of future incidents. </li> <li> Recommend new safety policies and procedures. </li> <li> Ambassador shall review employee safety suggestions. Members shall submit recommendations to assist management in suggestion evaluation. </li> <li> Help Maintain 5S in assigned areas. </li> <li> Promote Health and Safety engagement campaigns. </li> <li> Support safety efforts of designated H&S leadership. </li> <li> Will be designated rescuer for Powered Industrial Truck (PIT) incidents. </li> <li> Will train and provide guidance for employees regarding any safety related matters. </li> </ul> Perform additional duties as instructed. Nature & Scope: <ul> <li> Works within well-defined instructions </li> <li> The Safety Ambassador role is a means of communication between employees and management on matters of safety and health. Uses established procedures and works in a designated location under immediate supervision to perform assigned tasks. </li> </ul> Knowledge & Skills: <ul> <li> Demonstrated knowledge and awareness Daikin's Health and Safety Rules </li> <li> Knowledge of manufacturing safety protocols and practices including PPE </li> <li> Effective written and verbal communication skills </li> <li> Ability to establish positive working relationships with employees </li> <li> Ability to understand and follow procedures, work instructions and company policies </li> <li> Attention to detail and accuracy including good organizational skills </li> <li> Ability to work with a sense of urgency, self-motivated </li> <li> Comfortable coaching employees </li> <li> Good problem solving skills </li> <li> Ability to use good judgement and strong work ethics and integrity on the job </li> <li> Competency with computers and related software - MS Office-Outlook, Word, Excel and additional database applications </li> <li> Knowledge of forklift/reach truck operations and safety protocols preferred </li> </ul> Experience: <ul> <li> 2 plus years of manufacturing experience preferably within a high volume environment </li> <li> Powered industrial truck experience is a plus </li> </ul> Education: <ul> <li> High School diploma or GED required </li> <li> Some College or equivalent work experience preferred </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunities to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Safety Ambassador

May include: <ul> <li> Train, instruct and supervise employees using established and new material management/flow methods to ensure on-time delivery of correct count of products/materials in a safe and timely manner to meet production demands. </li> <li> Provide work assignments, execute schedules, respond to changes, procure parts and communicate production demands to employees as well as perform quality and safety audits and generate maintenance. </li> <li> Ensure that workplace safety and housekeeping is maintained at acceptable levels at all times. </li> <li> Works with other planners, vendors, supervisors and managers to ensure that production schedules are met on a daily basis. </li> <li> Complete reports related to safety, quality, cost and delivery. </li> <li> Develop and implement effective, permanent corrective actions. </li> <li> Responsible for supervising the kitting process of components and parts needed for manufacturing/production. </li> <li> Verify and approve employees' working time utilizing Kronos System. </li> <li> Manage levels and accuracy of inventory, along with outside suppliers to achieve high on time delivery performance and material flow efficiency. </li> <li> Coordinate the allocation of manpower requirements across the shifts based on production requirements, equipment capabilities, utilization and plant needs. </li> <li> Maintain an equipment structure and level to accomplish the tasks in a safe, effective manner. </li> <li> Provide appropriate equipment to ensure the safe transport and storage of all materials. </li> <li> Oversee the movement of material from receiving to controlled storage in an efficient, effective, and safe manner. </li> <li> Meet or exceed numerous operational metrics as related to the shift of responsibility. </li> <li> Provide a safe work environment that is free from recognized hazards that cause or are likely to cause physical harm to our employees, take corrective actions to eliminate recognized hazards, and hold accountable employees for actions required to comply with our safe practices, policies, and procedures. </li> <li> Maintain high employee morale through good employee-management relations and through knowledge of policies where applicable. Recognize and inform higher supervision of hourly employees' capabilities. </li> <li>Perform other work or projects as assigned by Manager.</li> </ul> Nature & Scope: <ul> <li> Provides direction </li> <li>Ensures work aligns with the business unit's overall strategies and goals</li> </ul> Knowledge & Skills: <ul> <li> Knowledge of materials/warehouse inventory best practices and procedures </li> <li> Working knowledge with warehouse management systems </li> <li> Working knowledge of 5S, Lean and Kaizen methodologies and best practices </li> <li> Prior working knowledge of MAPICS and Kronos is preferred </li> <li> Proficient in Microsoft Office - Outlook, Excel and Word </li> <li> Effective team development and project supervision and delegation skills </li> <li> Established history creating a culture of engaged employees </li> <li> Excellent verbal and written communication skills including questioning/listening skills- with ability to determine facts about situations </li> <li> High level of attention and effective problem solving skills </li> <li> Good analytical ability and ability to follow up required </li> <li> Ability to apply good judgement, strong work ethics and integrity on the job </li> <li>Knowledge of Production Daikin System and Flexible Manufacturing System (in-house training/certification)</li> </ul> Experience: <ul> <li> 2 - 3 years of prior lead/supervisor work experience in a receiving, materials, or warehouse capacity </li> <li>5 plus years of experience in a high volume, multi-shift manufacturing production environment</li> </ul> Education: <ul> <li> High School Diploma or GED required, College degree is preferred </li> <li> PDS/FMS Certification - obtained through in-house training program </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Materials Supervisor (2nd shift)

<ul> <li>Train, instruct, and supervise employees using established production methods to produce a quality product in a safe and timely manner to meet production demands.</li> <li>Inspect each line and check the product is being run according to the specifications of the job; take corrective action to resolve problems.</li> <li>Provide work assignments, procure parts, and communicate production demands to employees as well as perform quality and safety audits and generate maintenance requests.</li> <li>Help to maintain the shifts safety and training programs to minimize accidents/injuries and to ensure a safe working environment.</li> <li>Meet and or exceed company metrics including safety, quality, cost, and delivery.</li> <li>Document and complete production reports, scrap tickets, accident reports, and discipline notices while promoting and enforcing company policies, safety rules and work instructions.</li> <li>Utilize accurate measurement tools to track area key indices, to identify unfavorable trends, and to take corrective action.</li> <li>Complete required systems work: Mapics, Kronos, Zone etc.</li> <li>Proactively use Lean tools to improve operating efficiency, reduce costs, and improve quality and safety results</li> <li>Maintain high employee morale through good employee-management relations. team building and through knowledge of policies where applicable. Recognize and inform higher supervision of hourly employees' capabilities.</li> <li>Participate in additional projects/activities to support ongoing business needs. Relies on experience and judgment to plan and accomplish assigned tasks and goals</li> <li>Provides direction to employees, orients, trains, assigns and performance management Effective leadership skills; able to envision, develop, direct, manage, delegate responsibility and authority and motivate employees</li> <li>Strong working knowledge of metal working machinery and stamping presses. - Soft Tool and Hard Tool</li> <li>Knowledge of Production Daikin System and Flexible Manufacturing System (in-house training /certification)</li> <li>Good computer skills - MS Office Outlook, Excel</li> <li>Strong verbal and written communication skills and interpersonal skills</li> <li>Effective problem solving skills in a fast past manufacturing environment</li> <li>Effective organizational and time management skills</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job</li> </ul>HS diploma or GED, Associates degree preferred Must be able to perform essential responsibilities with or without reasonable accommodations The Company provides equal employment opportunities to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Fabrication Supervisor

May include: <ul> <li> Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. </li> <li> Target and sign-up Dealers within assigned territory including A Plus Dealers. </li> <li> Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs, and discounts. </li> <li> Maintain and improve sales revenue and gross margin. </li> <li> Maintain an accurate call history within the CRM system. </li> <li> Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory </li> <li> As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. </li> <li> Be the channel expert on the features, benefits, product performance, and design guidelines for products sold. </li> <li> Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc. </li> <li> Periodically reach out to customers to determine satisfaction with the organization, products, and services </li> <li> Monitor competitive activity and trends within territory. </li> <li> Expand the knowledge base of the company's products and features. </li> <li> Understand and follow work instructions, operating procedures, and company policies. </li> <li> Perform additional duties when requested. </li> </ul> Nature & Scope: <ul> <li> Grow sales volume/revenue within assigned territory </li> </ul> Knowledge & Skills: <ul> <li> Proficient sales ability with the ability to build and action a robust sales plan </li> <li> Excellent communication and presentation skills; both verbal and written </li> <li> Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc. </li> <li> Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan </li> <li> Strong organizational and multi-tasking and time management skills </li> <li> Ability to focus and high level of attention to detail </li> <li> Ability to read and interpret construction documents and drawings/plans </li> <li> Knowledge of HVAC products, services, customers, and market trends </li> <li> Demonstrates discernment and sound judgment </li> <li> Self-motivated with the ability to work autonomously with minimal supervision </li> </ul>Experience:<ul> <li> Minimum 5 years of sales experience preferably within the HVAC industry </li> <li> HVAC experience preferred </li> </ul>Education:<ul> <li> High School Diploma or GED equivalent </li> <li> College degree preferred </li> </ul>Physical Requirements/Work Environment:<ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations. Frequent travel to/from customer sites; occasional travel for company meetings/events. </li> </ul>Pay Range : Base Salary: $49,000 to $61,000 (excludes additional commission and incentive opportunities based on sales performance) The Territory Sales Manager position offers a comprehensive compensation package, combining a competitive base salary with commission-based earnings tied to achieving sales targets. In addition, there are further opportunities for incentives based on performance. The figure below represents an example of the base salary portion of the overall compensation. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

Territory Sales Manager - (Base Salary + Commission) -Remote

Responsibilities:<ul> <li>Support manufacturing process control systems and automation.</li> <li>Understand and troubleshoot various PLC, HMI, VFD and servo programs and modify as required.</li> <li>Diagnose issues with plant Ethernet, Ethernet/IP, EtherCAT and DeviceNet communication networks.</li> <li>Provide effective controls support to resolve manufacturing equipment failures, faults and runtime issues in a timely manner to minimize downtime and lost production.</li> <li>Identify root causes of equipment issues and develop solutions to eliminate reoccurrence.</li> <li>Install and support the interface of manufacturing equipment to the plant network for recipe control and data collection.</li> <li>Interpret and prepare electrical drawings and schematics.</li> <li>Support various external devices connected to systems such as label printers and scanners.</li> <li>Identify and implement process improvements to increase the operational efficiency of manufacturing equipment.</li> <li>Document program changes and improvements for lessons learned and group communication.</li> <li>Interface well with other teams to solve production problems.</li> <li>Assist production engineering and maintenance teams in troubleshooting and with repairs.</li> <li>Prepare technical reports and presentations.</li> <li>Analyze problems in a high volume production atmosphere.</li> <li>Adapt well to changing responsibilities and work environment.</li> </ul>Qualifications:<ul> <li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.</li> <li>The requirements listed below are representative of the knowledge, skill, and/or ability required.</li> </ul>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential<ul> <li>Bachelors degree in Mechanical Engineering. Electrical Engineering, Controls or related field</li> <li>Minimum 2 years of experience in implementation of Controls Systems</li> </ul>Minimum 2 years of experience with troubleshooting controls, sensors and field wiring Experience with HMI's (human machine interfaces)<ul> <li>Working knowledge of networking protocols including Modbus, BACNet, LonTalk and SNMP</li> <li>Strong interpersonal communication and relational skills</li> <li>Strong analytical and logical problem-solving skills</li> <li>3+ years of experience preferably within high volume manufacturing environment</li> </ul>Competencies:<ul> <li>Fair knowledge of manufacturing controls systems and automation</li> <li>Can work with various types of controls and automation components</li> <li>Fair PLC, HMI, VFD, servo programming skills</li> <li>Debug and troubleshoot with some assistance</li> <li>Able to manage tasks with minimal direction</li> <li>Fair knowledge of electrical practices and safety codes</li> <li>Effective communication skills - verbal and written</li> <li>Desire to learn and results-oriented</li> <li>Ability to work with a diverse range of people and in a team setting</li> <li>High level of attention to detail, accuracy and analytical skills</li> <li>Effective organizational and time management skills including prioritization skills</li> </ul>Job Type: Full-time Pay: $85,000.00 - $105,000.00 per year Benefits: The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Field Service Technician

As the first point of contact for our company, you will play a crucial role in providing exceptional administrative support and ensuring a smooth operation of daily activities. The Executive Assistant/ Receptionist will also assist with the President of Thermal Supply and top level executives with executive level administrative support such as providing clerical administration, receiving clients and visitors, arranging travel and correspondence, managing executive's meetings and calendar, developing and preparing presentations and reports, and scheduling meetings. May also be responsible for training and supervising lower-level clerical staff. Responsibilities<ul> <li> Manage and maintain executive schedules, including scheduling travel and conferences, making appointments, and making changes to appointments. </li> <li> Answer and direct calls to appropriate executives and parties and take messages when needed. </li> <li> Greet </li> <li> Open, sort, and distribute correspondence, including email, faxes, and snail mail. </li> <li> Read and analyze submissions, letters, agendas, memos and determining significance; forward appropriate personnel in a timely and efficient manner. </li> <li> Prepare reports, collect and analyze information and prepare presentations. </li> <li> Develop and utilize historical information. </li> <li> Record meeting discussions and provide minutes. </li> <li> Maintain inventory of office supplies and anticipate office supply needs; place orders when necessary. </li> <li> Ensure operation of office equipment, order maintenance when necessary. </li> <li> Proficient in Access, MS Word, Excel, Outlook. </li> <li> Coordinate finances and assist with budget preparation. </li> <li> Train clerical staff in policies and procedures and arrange for the set-up of new computers for new employees. </li> <li> Prepare executive responses to routine memos, letters, or correspondence. </li> <li> Provide clerical and general office support to other offices. </li> <li> Delegate tasks and responsibilities to other staff members when appropriate. </li> <li> Interact with customers when appropriate and problem solve any issues they might have. </li> <li> Document complaints and develop an appropriate course of action. Report problems to executives when they cannot be resolved for attention. </li> <li>Perform additional duties as required.</li> </ul>Qualifications<ul> <li> Possesses a broad theoretical job knowledge typically obtained through advanced education </li> <li> Has no discretion to deviate from established procedures by performing structured work assignments </li> <li> Work is closely supervised </li> <li> Problems faced are not typically difficult nor complex </li> <li>Explains facts, policies and practices related to job area</li> <li> High school diploma or GED equivalent. Possess a strong work ethic - polished/poised and resourceful. </li> <li> Strong relationship-building and interpersonal skills. </li> <li> Exceptional written and verbal communication skills. </li> <li> Tremendous attention to detail. </li> <li> Possess the ability to interact professionally with internal and external personnel throughout the Company. </li> <li> Exhibit an excellent sense of discretion regarding highly sensitive and confidential information. </li> <li> Possess the ability to learn quickly, work independently and prioritize multiple tasks in a deadline driven environment. </li> <li> Associate's degree in business / related field is preferred. </li> </ul>

Executive Assistant & Receptionist

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC Local Delivery Driver position for our branch operations group located at our Harlingen, TX branch. The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing various equipment and forklifts within the branch location, trucks/trailers and sites. The Driver will assist the branch/warehouse operations as needed with warehouse duties and front counter duties. They must possess high quality customer service skills as well. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li> Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible </li> <li> Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc. </li> <li> Safely load and properly block, brace, and secure the cargo. </li> <li> Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s). </li> <li> Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer </li> <li> Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures </li> <li> Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers </li> <li> Follow good housekeeping and safety practices </li> <li> Heavy lifting required </li> <li> Act as the warehouse and/or front counter back up as needed </li> <li> Perform additional duties as needed </li> </ul>Nature and Scope:<ul> <li>Works within well-defined instructions</li> <li> Uses established procedures and works under supervision to perform assigned tasks </li> <li> Work is closely supervised </li> </ul>Knowledge & Skills:<ul> <li> Minimum 21 years old </li> <li> Possesses a valid driver's license in the state of employment </li> <li> Has a working knowledge of commercial truck mechanics </li> <li> Has a working knowledge of current Department of Transportation (DOT) regulations </li> <li> Has a minimum of 1 year of verifiable commercial driving experience within the past 3 years </li> <li> Placement as driver is contingent upon successful completion of DOT road test, pre-employment drug & alcohol testing, and background check </li> <li> DMV record cannot reflect an excess of 2 moving violations and/or preventable accidents within the past 3 years </li> <li> Valid driving license with excellent driving record </li> <li> Must pass DOT standards </li> <li> Excellent customer service skills </li> <li> Ability to proficiently use MS Office including Outlook & Excel, Mincron and a scanner </li> <li> Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed </li> <li> Be timely to work and conscientious of his/her time </li> <li> Ability to operate a forklift </li> </ul>Experience:<ul> <li> 3+ yrs. driving a commercial vehicle </li> <li> Current Valid Driver License </li> </ul>Education:<ul> <li>High School diploma or GED</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Local Delivery Driver

May include;<ul> <li> Team lead for Customer Services Representatives by assisting the Branch Manager with training, reporting. </li> <li> Work with the BM to ensure delegated work flow to CSR's is achieved. </li> <li> Provide feedback to Customer Service employees on performance under direction with the BM. </li> <li> Provide motivation to staff on giving excellent customer service to our customers. </li> <li> Assists manager to fill open positions in department, review resumes and interview potential candidates. </li> <li> Coach & train employees when needed. </li> <li> Participates and/or leads improvement efforts. </li> </ul> Captures & compiles data relating to department <ul> <li>May provide direction amongst Customer Service Representatives</li> <li>Ensure all employees are following work processes/procedures and take the required training</li> <li>Assist Branch Manager with branch operations and other duties as assigned</li> <li>Support sales teams and inside account representatives as well as all branches if needed</li> <li>Other duties as assigned</li> </ul> <ul> <li> Experience with performance metrics, process improvement, and policy enforcement </li> <li> Ability to handle changing priorities and use good judgment in stressful situations </li> <li> Conflict resolution </li> <li> Productive Relationship Management </li> <li> Experience with training methods </li> <li> Excellent verbal and written communication skills. </li> <li> Working knowledge of Microsoft Office suite. </li> <li> In Addition - Provide leadership, training and guidance among the CSRs and clerks at the branch in order to provide exceptional customer service and safe work practices. This includes working closely with the Branch Manager to ensure the branch store meets new business plans, processes are followed including sales, warranties, shipping, and housekeeping. </li> </ul>

COORDINATOR - CSR

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business Job Description<ul><li>Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure.</li><li>Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments.</li><li> Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. </li><li> Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues. </li></ul> Basic Requirements<ul><li> 2+ Years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service </li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview It's not just about having the right technology, it's about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations - ensure continuity, enhance productivity and reduce risk - helping achieve peak performance. When every second counts and performance reliability is a must - we are ready and able to serve today, tomorrow and into the future. Job Description<ul><li>Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. </li><li>Post-sale implementation of voice and data communications systems. </li><li> Provide technical support on specialized telecommunications systems and public safety product applications for the Federal DoD. </li><li>Performs specific system configuration, programming, optimization, testing, and documentation tasks.</li><li>Provide technical support of specialized systems and product applications, including advanced troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25, and data infrastructure. </li><li> Maintain, optimize, test, support and document complex mission critical communications systems. </li><li> Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results. </li><li> Provide weekly reports of activities and accomplishments. </li><li> Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues. </li><li> Total familiarity and continuous training in the latest technologies and troubleshooting techniques. </li><li> Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations. </li><li>Work with other System Technologists, Tech Support, Product Groups, and/or others to characterize system defects during system implementation and, on occasion, during the maintenance phase.</li><li> Perform maintenance of server hardware/OS and software infrastructure and troubleshoot to resolve system/application related issues. </li><li> Solve customer problems quickly during stressful situations. </li></ul>Preferred Candidate Experience: <ul><li> Very strong knowledge of wired communications systems, such as local area networks (LAN) and wide-area networks (WAN) </li><li> Proficient in computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges. </li><li> Experience with R.F. interfaces and systems such as transmitters, receivers, and antenna networks. </li><li> Knowledge in standard telephony, dedicated data circuits, and packet switching techniques. </li><li> Strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams. </li><li> Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and networking equipment </li><li>Excellent communications skills and always present a professional image.</li></ul> The ideal candidate must demonst rate high-level system s experience and have a minimum of 6 years of related experience with the following equipment: <ul><li> Motorola Base Stations (GTR series, Desktop, etc.) </li><li> Dispatch Consoles (MCC7500, MCC7500E) </li><li> T1 Circuits and MPLS Circuits </li><li> Computer IP Networks and Configuration </li><li> Experience working with RF infrastructure technologies to include Motorola SmartZone, Smartnet, console systems, ASTRO conventional, trunked equipment, and simulcast systems </li></ul>The ideal candidate must have excellent skills in the use of various communications test equipment including: Communication System Analyzers, Ethernet Link test sets, T1 Test Sets, TIMS (Transmission Impairment Measurement Set), Digital RF Power Meter, Motorola Conventional, SmartNet, MCC Console systems, Secure Operations and ASTRO A7.x - A20.x, Digital systems and installation procedures. Candidate Requirements:<ul><li> Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. </li><li> Must possess a current and valid driver's license, no traffic violations, and have a clean driving record. </li><li> 2 year Associates in Electronics or IT preferred. </li><li> Unique combinations of both multi-site RF communications systems and/or computer/networking skills are preferred. </li><li>Must be willing to obtain a DoD Secret Clearance</li><li>Must be willing to obtain a DHS Public Trust Clearance</li><li>CompTIA Security+ or must be able to obtain it within the 1st year of employment.</li></ul> Ideally the individual should have or be pursuing at least one network certification: Network+, CompTIA, Security+ Travel/Location: <ul><li>Federal DoD System Technologist can live anywhere in the United States within a commutable distance to a major airport</li><li> Extensive work travel is required with up to 85% travel </li><li> Willing to work overtime, weekends, holidays, and varying schedules. </li></ul>This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-CC1 Basic Requirements<ul><li>High School Diploma/GED AND 2+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Military, Motorola products or Networking equipment.</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li><li> Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. </li></ul> Travel Requirements Over 75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Federal DoD System Technologist (USA Remote + Travel)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview It's not just about having the right technology, it's about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations - ensure continuity, enhance productivity and reduce risk - helping achieve peak performance. When every second counts and performance reliability is a must - we are ready and able to serve today, tomorrow and into the future. Job Description<ul><li>Act as Lead System Technologist (ST) on projects or system upgrades, capable of directing self and other assigned project STs and able to mentor less experienced STs. </li><li>Post-sale implementation of voice and data communications systems. </li><li> Provide technical support on specialized telecommunications systems and public safety product applications for the Federal DoD. </li><li>Performs specific system configuration, programming, optimization, testing, and documentation tasks.</li><li>Provide technical support of specialized systems and product applications, including advanced troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25, and data infrastructure. </li><li> Maintain, optimize, test, support and document complex mission critical communications systems. </li><li> Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results. </li><li> Provide weekly reports of activities and accomplishments. </li><li> Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues. </li><li> Total familiarity and continuous training in the latest technologies and troubleshooting techniques. </li><li> Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations. </li><li>Work with other System Technologists, Tech Support, Product Groups, and/or others to characterize system defects during system implementation and, on occasion, during the maintenance phase.</li><li> Perform maintenance of server hardware/OS and software infrastructure and troubleshoot to resolve system/application related issues. </li><li> Solve customer problems quickly during stressful situations. </li></ul>Preferred Candidate Experience: <ul><li> Very strong knowledge of wired communications systems, such as local area networks (LAN) and wide-area networks (WAN) </li><li> Proficient in computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges. </li><li> Experience with R.F. interfaces and systems such as transmitters, receivers, and antenna networks. </li><li> Knowledge in standard telephony, dedicated data circuits, and packet switching techniques. </li><li> Strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams. </li><li> Experience with logging recording systems, RF interfaces, wired/wireless communications systems, and networking equipment </li><li>Excellent communications skills and always present a professional image.</li></ul> The ideal candidate must demonst rate high-level system s experience and have a minimum of 6 years of related experience with the following equipment: <ul><li> Motorola Base Stations (GTR series, Desktop, etc.) </li><li> Dispatch Consoles (MCC7500, MCC7500E) </li><li> T1 Circuits and MPLS Circuits </li><li> Computer IP Networks and Configuration </li><li> Experience working with RF infrastructure technologies to include Motorola SmartZone, SmartNet, console systems, ASTRO conventional, trunked equipment, and simulcast systems </li></ul>The ideal candidate must have excellent skills in the use of various communications test equipment including: Communication System Analyzers, Ethernet Link test sets, T1 Test Sets, TIMS (Transmission Impairment Measurement Set), Digital RF Power Meter, Motorola Conventional, SmartNet, MCC Console systems, Secure Operations and ASTRO A7.x - A20.x, Digital systems and installation procedures. Candidate Requirements:<ul><li> Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. </li><li> Must possess a current and valid driver's license, no traffic violations, and have a clean driving record. </li><li> 2 year Associates in Electronics or IT preferred. </li><li> Unique combinations of both multi-site RF communications systems and/or computer/networking skills are preferred. </li><li>Must be willing to obtain a DoD Secret Clearance</li><li>Must be willing to obtain a DHS Public Trust Clearance</li><li>CompTIA Security+ or must be able to obtain it within the 1st year of employment.</li></ul> Ideally the individual should have or be pursuing at least one network certification: Network+, CompTIA, Security+ Travel/Location: <ul><li>Federal DoD System Technologist can live anywhere in the United States within a commutable distance to a major airport</li><li> Extensive work travel is required with up to 85% travel </li><li> Willing to work overtime, weekends, holidays, and varying schedules. </li></ul>This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-CC1 Basic Requirements<ul><li>High School Diploma/GED AND 2+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Military, Motorola products or Networking equipment.</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li><li> Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract. </li></ul> Travel Requirements Over 75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Worldwide Training believes that our Learners improve business operations when personalized, engaging, and relevant learning experiences give them the knowledge and confidence to succeed in their roles. Our team designs and delivers learning experiences that include technical training programs, sales onboarding, and a host of internal training topics. We support thousands of customer users, channel partners, and employees in their learning journeys. Job Description This position will lead the global online content development and design teams. You will establish guidelines around developing online training and dynamic visual content that is used by customers, partners, and employees. You will work closely with department stakeholders to set priorities driven by the company's growth objectives. You will be responsible for bringing innovation to developing educational experiences through applying modern instructional design methodologies and communication design practices. Scope of Responsibilities/Expectations:<ul><li>Manage a group of experienced online content design and development</li><li>professionals</li><li>Guide future development based on the company objectives</li><li>Determine/Implement operational efficiencies for the content team</li><li>Manage localized training content</li><li>Provide input and guidance on content development for internal teams developing their own content</li><li>Manage course consumption and utilization</li><li>Set the strategic direction of the department, based on input from management, instructional designers, leadership, and other departments</li><li>Manage and adhere to budget for specific projects</li><li>Implement improvements based on feedback provided by the CSAT</li><li>Guide and advise managers to implement effective methods for enhancing</li><li>performance, improving efficiency, and recognizing outstanding performance</li><li>Manage multiple projects at the same time</li><li>Create, communicate, and guide the implementation of the educational philosophy, visual branding, and instructional methodologies across the department through management directives</li></ul>Desired Background/Knowledge/Skills:<ul><li>Bachelor's Degree, preferably in Adult Education, Organizational Development, Communications, or Business</li><li> 10+ years of training content development experience </li><li>Experience managing a team</li><li>Examples of experience using Adobe Suite (Illustrator, Premier Pro, InDesign, After Effects), Articulate, Vyond, Blender, and other training development tools</li><li>Experience managing a multi-level team focused on online technology training and visual communication</li><li>Strong problem-solving skills</li><li>Experience in publishing content to a learning management system</li><li>Strong written and verbal communication</li></ul>#LI-MM1 Basic Requirements<ul><li>Bachelor's Degree</li><li> 10+ years of training content development experience </li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Manager, Online Content Development

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and command center software, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we're ushering in a new era in public safety and security. Job Description Sr. Account Managers are responsible for new state/local account development and/or expanding existing accounts within an established geographic territory/product line. **This position covers the Western PA territory. Scope of Responsibilities/Expectations: <ul><li>Build strong relationships and customer knowledge by understanding the Motorola Solutions business model</li><li>Work with the customer using the necessary sales tools to develop a robust strategy in order to become a trusted adviser to the customer and partners</li><li>Grow and expand Motorola Solutions' market in Northern & Eastern PA</li><li>Candidate will learn, develop, and be capable of clearly articulating account specific strategies for all Motorola Solutions</li><li>Develop and enhance strong customer relationships across multiple levels and functions</li><li>Orchestrate and lead the extended Motorola team to understand the account's strategy, business imperatives, and top opportunities</li><li>Allocate appropriate resources, and obtain full collaboration of internal product groups and external partners as necessary to meet the needs of key accounts</li></ul>Specific Knowledge/Skills:<ul><li>Seeking 5+ years of experience in sales, business development, or technical roles selling into or working for State and Local Governments and First Responder Agencies or Law Enforcement Agencies experience preferred</li><li>Prior experience in selling or designing complex software and communications solutions is highly desired</li><li>Excellent communication, sales, and writing skills are required</li><li>Must have a demonstrated track record of closing major sales</li><li>An understanding of the proposal process with proposal assembly experience preferred</li><li>A technical background to include Public Safety Solutions such a VMS/Video, Land Mobile Radio, CAD/911 is strongly desired</li><li>Working knowledge of IP networking, Information Assurance and or Cyber Security a plus</li><li>Applicant must be a self-motivated problem solver</li><li>Solid working knowledge of Salesforce.com, Google Productivity Suite is strongly desired</li><li>Development and execution of sales and go-to-market strategies in a highly collaborative environment is imperative</li><li>Must be self-reliant and able to work effectively from a remote office</li><li>The position is preferred to be in the Western Pennsylvania region and will require approximately 30-50% local travel.</li></ul>#LI-CR1 #LI-REMOTE<ul></ul> Basic Requirements<ul><li>Bachelors Degree with 4+ years of sales/public safety experience OR 8+ years of sales/public safety experience</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Sr. Account Manager, State/Local Sales (Western PA)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview CMSO Software Enterprise support organization delivers software solutions to the public safety sector. Our group is committed to providing the technology, knowledge, and tools that will allow our customers to focus on their mission-critical goals and responsibilities. Job Description Responsible for teaching and instructing agency customers/end users and staff on the use and operating methods of law enforcement mobile software products and services. <ul><li> Requires moderate travel up to 25% - 50% to customer site locations. </li><li> Conduct virtual and on-site training for Motorola Solutions' Callyo software. </li><li> Present training using a variety of classroom training methods and webinars. </li><li> Complete department-required reports within set standards. </li><li> Manage communication with customer contact(s) related to the training schedule. </li><li> Coordinate customer (agency) information between trainers. </li><li> Provide onboarding and ongoing product training to new employees </li><li> Develop content for self-paced customer-facing training. </li><li> Operate under the supervision of the Sr Analyst Customer Trainer & the Sr Support Manager </li><li> Rely on instructions and pre-established guidelines to perform the functions of the job. </li><li> Prior experience with Motorola Solutions or public safety software is preferred. </li></ul> The salary range for this role is $55,000 - $65,000 #LI-DB1 #LI-REMOTE Basic Requirements<ul><li> High School Degree or equivalent </li><li> 2+ years of In-Person or Virtual Software Training experience </li><li> Must have a valid Drivers License </li></ul> Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Product Training Specialist (US Remote)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings Job Description The System Technologist will be responsible for, but not limited to the following:<ul><li>Upgrade customer servers with the latest software release</li><li>Ensure customer satisfaction involves proper support, and delivery on contracted service level agreements</li><li>Work with team members and other internal MSI teams to provide exceptional customer service and technical support, as well as troubleshoot and resolve issues with the customer</li></ul> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Specific Knowledge and Skills:<ul><li> Experience with Windows and Linux servers; Linux command line basic navigation and file structure </li><li> Basic Network and Infrastructure knowledge. </li><li> Ability to troubleshoot application system issues including hardware, networking, and third party components preferred. </li><li> Execution of Perl scripts and other executables </li><li> Ability to participate in off-hour upgrades on a scheduled basis. </li><li> Customer service/support experience </li><li> Basic knowledge of Motorola Flex software suite preferred </li><li> Strong command of communication skills, both oral and written </li><li> Exhibit strong ownership and follow through; own the customer's issue and drive the resolution to ensure the customer is satisfied with the end result </li><li> Exceptional interpersonal skills required </li><li> Must have strong organizational skills and the ability to handle multiple tasks. Effective time management skills required </li><li> Ability to maintain a positive attitude in a high stress/at times confrontational situations </li><li> Demonstrates a high degree of drive and determination; willing to go the extra mile to provide outstanding customer service </li><li> Adaptive and flexible individual who is willing to learn and make recommendations for improvements </li><li> Ability to work and make decisions with minimal supervision </li><li> Basic Requirements </li><li> High school diploma or equivalent </li><li> Experience in technical customer support and/or technical business analysis role. </li><li> Must be able to obtain background clearance as required by government customer </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position </li></ul> #LI-DB1 #LI-REMOTE Basic Requirements<ul><li> High school diploma or equivalent </li></ul><ul><li> Experience in technical customer support and/or technical business analysis role. </li><li> Must be able to obtain background clearance as required by government customer </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position </li></ul> Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

System Technologist (US Remote)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview As a key member of the Data Protection - Products Team, the Data Protection - Product Privacy Specialist (Privacy Specialist") will collaborate with personnel across Motorola Solutions, Inc.(MSI) business lines and in particular product and engineering groups, legal, cyber security, marketing and support organizations to assist in ensuring that MSI's products and services comply with applicable standards, laws and regulations for the purpose of (i) building trust in MSI products and services and (ii) documenting and demonstrating that compliance to customer, regulators and other stakeholders. The role requires working successfully in a complex, multi-product/service ecosystems, at multiple levels, with a wide variety of constituents requiring a strong compliance and business background. Job Description Responsibilities: The Data Protection Product Compliance Specialist reports to the Sr. Privacy Counsel. As a compliance subject matter expert, the Privacy Specialist is responsible for the following: <ul><li> Work with Privacy Counsel to advise product teams on preparation of asset lists, data inventories, data flow mapping, privacy questionnaires and records of processing utilizing OneTrust privacy management platform. </li><li> Track metrics associated with privacy assessments and data flow mapping </li><li> Participate in the continuous improvement of MSI privacy and data protection posture by assisting the design and development of processes to mitigate data privacy risks </li><li> Stay current on the impact of established and emerging laws, regulations and standards on MSI's customers, products, services, and technology infrastructure. </li><li> Coordinate with internal privacy attorneys on privacy assessments of products and services </li><li> Responsible for memorializing privacy team processes into formal procedure documents </li><li> Manage subprocessor tracking activity and associated list publication on website </li><li> Coordinate and track privacy assessment activity for company products and services. </li><li> Develop, deploy and track metrics for measuring data protection compliance activities and creation of effective materials for communication of those metrics to various internal stakeholders. </li></ul> Skills and Qualifications: <ul><li> Highly skilled in working within and administering the OneTrust privacy management platform at an enterprise level is a MUST </li><li> Adept at learning new tools, particularly customizing privacy solutions </li><li> Superior writing skills </li><li> Legal support background a plus </li><li> Experience of working in a large, global technology company preferred </li><li> Strong project management skills, including the ability to manage time well, prioritize effectively, and handle multiple deadlines </li><li> Detail-oriented approach needed to recommend and implement strategic improvements on a range of data privacy and data protection issues. </li><li> General understanding of cloud industry technologies IaaS, PaaS and SaaS platforms </li><li> Exceptional written, verbal, and interpersonal communication skills with the ability to communicate and drive initiative at multiple levels. </li><li> Proven ability to quickly gain trust, negotiate business objectives, have constructive debate, and work directly with a broad group of personnel </li></ul>Note: Candidate may reside anywhere in the US, but preferred candidate will be in the Central Standard or Eastern Standard time zone. #LI-RH1 #LI-REMOTE Basic Requirements<ul><li> Bachelor's degree and 3+ years of experience in privacy compliance </li><li> OR Associate's degree and 5+ years of experience in privacy compliance </li><li> Must hold at least one privacy certification such as CIPP, CIPM or CIPT </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

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